Peters Body Shop fixes all types of automobile body damage, from minor dents to major wrecks. They are expert craftsman in all areas of truck and car body and frame repair.
Phone and Hours Open
Better Business Bureau Member
ASE Certified
ICAR Certified
Peters Body Shop
4392 Bluffton Road
Fort Wayne, IN 46809

Mon - Fri 7:30 - 5:30
Auto collision repair services that we offer
Our long history as an auto body and paint business
What we need to do to fix your car after a collison
FAQs about claims, direct repair, estimates, warranty, etc.
Contact us for the best auto body repair in Fort Wayne
What a mess!

This photo represents a collision where the insurance company might decide that the vehicle should be classified as a total wreck (‘totaled’) and should not be repaired, but replaced. Just as often, cars come into our shop looking a lot like this and we get the go-ahead to repair them. It would involve every department in our shop and might take a couple of weeks to complete, but we routinely repair cars like this and make them ‘shine like new’. For a description of the 10 steps required to repair a wreck like this, move the cursor over the steps below.
#1 Estimate

The estimate process involves taking a close look at the damage to
your car and determining the parts and total hours of labor required
to repair it. The estimate needs to be accurate so that the correct cost
of repair is sent to the insurance company and that all the parts
needed for the repair are ordered. Making sure that the estimate is
accurate prevents repair delays so that you can get your car back
sooner. We have many years of experience and up to date estimating
software that help to make our estimates accurate. However,
sometimes there is damage that does not become evident until the
disassembly process is complete.
#2 Insurance Approval

The insurance company will review the estimate. Depending on the
nature and extent of the damage, they might send an 'adjuster' out to
look at the vehicle. There maybe some negotiations on the price and
procedures required to repair the vehicle. This is also where the
insurance company determines if the vehicle is repairable or 'totaled'.
If you choose direct repair, we will handle the negotiations with your
insurance company, making the repair process quicker and easier
for you. Peters Body Shop has been approved for direct repair by
most of the major insurance companies.
#3 Order Parts

The required parts for your vehicle are ordered. We always use the
best quality parts that we can in repairing your car. Some restrictions
may apply as to the quality of parts that we can use in a vehicle repair.
The insurance company might not authorize the purchase of factory
parts. In this case, we always try to find the best after market supplier.
Depending on the age of the vehicle, parts availability may be an
issue. Special order parts are sometimes necessary and will delay the
repair. In any case, we try to find the best parts available for your
repair and have them delivered as soon as possible.
#4 Disassembly

All parts of the vehicle involved in the collision repair are removed
and inspected, as is the remaining assembly that was underneath
those parts. If any damage is discovered that was unseen during the
estimate process, the insurance company is contacted so that a
supplement can be added to the original estimate. There is usually a
quick approval, but sometimes it causes a short delay in the repair.
#5 Structural Repair

If the collision damage is severe enough, your car's frame or unibody
must be straightened and returned to the manufacturer's
specifications. We use a laser based alignment system that contains
a database of vehicle specifications from all manufacturers. The
system's specification data is refreshed periodically from the internet,
keeping all vehicle alignment specs up to date.
#6 Body Repair

The body repair process involves repairing or replacing all exterior
body panels that were damaged in the collision. The body parts are
aligned to ensure proper operation of the doors, hood, trunk lid, etc.
Surface imperfections are removed and the body surface is readied for
priming and paint.
#7 Paint

In this process the body panels are sprayed with one or more coats of primer/sealer to ensure proper paint adhesion. Then 'color' coats are added. Finally, 'clear' coats are added for shine and protection. The paint process is critical. It's the most visible part of the repair. The paint must match in color and finish, or everyone that sees the vehicle will know. When people look at a vehicle that has just been repaired, they focus mainly on the paint and judge the overall quality of the repair accordingly (as well as the quality of the body shop's work). We understand this. Our paint shop crew has years of experience, and are using the best equipment available. We use a computer assisted paint matching system and maintain an extremely clean painting environment to prevent contamination.
#8 Reassemble/Alignment

During this process all body trim, light assemblies, wiring, etc. are
reinstalled and the vehicle's systems are tested. Proper alignment of
the trim is also important to make sure the vehicle has the proper
'fit and finish'. We pride ourselves on our attention to detail.
#9 Detailing

In this process, any parts of the vehicle that require additional polishing are tended to, then all dirt and dust that has accumulated during the repair is vacuumed or otherwise removed. The car is then washed and inspected for final quality by one of our management staff.
#10 Vehicle pickup/delivery

We strive to make sure that this step is where your car is returned to
you in the same condition it was before the collision. We encourage
our customers to inspect their vehicle closely and ask any questions
that come to mind regarding the repair itself, their bill, our warranty
on our work, or anything else that they are curious about. Your
satisfaction is our main concern, because happy customers mean a
thriving business. Our commitment to you is to repair your car to the
best of our ability and make it ‘shine like new’.