Phone and Hours Open
Better Business Bureau Member
ASE Certified
ICAR Certified

 

 

 

 

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Peters Body Shop has been providing quality auto body repair services for all makes and models since 1980. Our specialty is collision repair. From minor dents to major damage, we are your COLLISION REPAIR EXPERTS! Today’s cars are much more complex and require more skill and precision to repair. Our tools and skills have been continuously improved over the years to keep pace with automotive technology. Our main goal is to provide excellent customer service. That means a quality repair that is prompt and convenient. We are proud to be a member of the Better Business Bureau. We can offer direct repair for most major insurance companies, which speeds the repair process and adds convenience for our customers. Our repair technicians are ASE and ICAR certified, which means their skills are always up to date. We use the latest tools and equipment to provide precise frame alignment, accurate color matching, and repairs that conform to the manufacturer’s specifications. We provide other services such as towing, rental car arrangements, and we have a courtesy car to transport our customers to and from the shop. Being involved in an auto collision is stressful enough without the subsequent repair involving additional frustration. We eliminate that frustration by promptly repairing your car with quality parts and expert craftsmanship. We have confidence in our workmanship and back up our repairs with a limited lifetime warranty. If you ever need any type of auto body repair, we hope that you will choose Peters Body Shop first.

Direct Repair Program

Direct repair programs offer policyholders fast claims and repair service after an accident. In fact,
when you choose a direct repair program, you don't have to get damage estimates or schedule an
appointment with an adjuster. All you do after an accident is call your insurance agent or claims
office, choose a pre-approved repair shop and take your car directly there.

Peters Body Shop has been pre-approved for direct repair by most of the major insurance companies.
Choosing Peters Body Shop with the direct repair option saves you time and you still get the high
level of service you expect. Direct repair holds the potential to reduce the time from accident to
repair by three or four days. That gets you back on the road faster.

Here's how it works:

After being involved in an accident, call your insurance agent or local claims office. Choose Peters
Body Shop on the direct repair list, and your claim will be sent electronically to our shop. We then
send an estimate back to the claims office and, with your approval, we begin repairs -- sometimes
even the same day. When your vehicle is repaired, you pay any applicable deductibles from your auto
policy directly to our shop, the remainder of the bill is sent to your insurance provider for payment.
That's it; you're done.

Insurance companies carefully select repair shops based on their quality of work, timeliness of service and previous experience with claims offices. A shop's size and whether it can do most of the repairs in-house also figure in to the equation. Some situations, such as when a car is totaled or when it has been stolen and then recovered, do not qualify for direct repair.

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Peters Body Shop Limited Warranty

We have confidence in our work and back it up with a limited warranty for as long as you own your
car. The conditions of the warranty are as follows:

All warranty coverage is for labor only. Rust repairs are excluded.

Metalwork: A lifetime warranty is provided for all metalwork, to include welding and the application
of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration.
We will repair and repaint any metalwork warranted.

Painting, Stripes and Decals: A two year warranty is provided for all work related involving priming
and painting against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and a
one year warranty on the application and adhesion of decorative stripes and decals, excluding those
defects which are caused by extreme environmental conditions to which the vehicle may be exposed.
We will re-prime, repaint, re-stripe or re-decal the specific section or sections of the vehicle
warranted.

Mechanical Repairs: A one year warranty is provided for mechanical repairs pertaining directly to
original collision damage.

Parts: A five year warranty is provided for parts unless the manufacturer’s warranty is less or more, on new parts install by us. Our warranty does not exceed the manufacturer’s warranty.

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Peters Body Shop
4392 Bluffton Road
Fort Wayne, IN 46809
260-747-7780
Mon - Fri 7:30 - 5:30
andy@petersbodyshop.com
Auto collision repair services that we offer
Our long history as an auto body and paint business
What we need to do to fix your car after a collison
FAQs about claims, direct repair, estimates, warranty, etc.
Contact us for the best auto body repair in Fort Wayne